3600 Privacy Policy — Protecting Your Personal Information
This Privacy Policy explains how 3600 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to managing your data transparently and responsibly.
Effective date: 1 January 2026. This Policy may be updated from time to time.
1. Information We Collect
When you register and use the 3600 platform, we collect several categories of information necessary to provide you with a secure, seamless and personalised experience.
Account Information
At registration, we collect your full name, date of birth, phone number, email address, and encrypted password. This information is used to verify your identity and provide access to your 3600 account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect payment method details such as your bank account number or digital wallet information. Payment card details are not stored directly on our servers — they are handled by licensed third-party payment processors.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser type, IP address, language settings and time zone. This data helps us detect unauthorised access and optimise the platform's display for your mobile device.
Usage Data
We record usage activity such as pages visited, games played, session duration, bets placed, and interactions with platform buttons or features. This data is used to improve the user experience and detect unusual usage patterns.
2. How We Use Your Information
Information collected by 3600 is used solely for legitimate purposes related to platform operations. We will not use your information for any other purpose without your consent or an appropriate legal basis.
The primary uses of your information include:
- Identity verification and account security — ensuring only you can access your 3600 account and flagging suspicious login attempts;
- Financial transaction processing — verifying RM deposits and processing withdrawals to your local bank account;
- Service delivery — enabling access to all platform categories including Sportsbook, Live Casino, Virtual Sports, and Cricket;
- Service communications — sending important notices relating to your account, transactions, policy updates, or security alerts;
- Platform improvements — analysing usage patterns to improve interface design and technical performance;
- Legal compliance — fulfilling KYC (Know Your Customer) obligations and applicable statutory reporting requirements.
3600 will not use your information for third-party advertising purposes or sell it to any external commercial party.
3. Cookies & Tracking
The 3600 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality;
- Performance cookies — collecting information on how users interact with the platform, helping us identify areas that need technical improvement;
- Preference cookies — saving your preferences such as display language and odds format to provide a more consistent experience;
- Analytics cookies — used to understand traffic patterns and platform usage in aggregate, anonymised form.
You can manage or block cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features on the 3600 platform. Note: Cookies do not store your payment information or passwords.
4. Data Storage, Security & Sharing
Storage & Security
All personal information collected by 3600 is stored on servers protected with SSL (Secure Socket Layer) encryption and strict access controls. User passwords are never stored in plain text — they are hashed using a one-way algorithm that cannot be reversed.
We retain your account information for as long as your account remains active. Following account closure, certain information may be kept for the period required by law or for fraud prevention purposes. Data that is no longer required will be securely deleted in accordance with established procedures.
Sharing with Third Parties
3600 does not sell or rent users' personal information to any third party. However, we may share necessary information with:
- Licensed payment processors — who handle MYR deposit and withdrawal transactions on our behalf, subject to strict data protection agreements;
- Technical service providers — including cloud and security service providers who support platform operations, all bound by confidentiality obligations;
- Statutory authorities — where required by Malaysian law, court order, or to prevent criminal activity.
All data sharing with third parties is conducted on a minimum-necessity basis and governed by binding data protection agreements.
5. Your Rights & How to Contact Us
Your Rights Over Personal Data
As a 3600 platform user, you have the following rights regarding your personal information:
- Right to Access — you have the right to request a copy of the personal information we hold about you;
- Right to Rectification — if your information is inaccurate or incomplete, you may update it via your account settings or by contacting our support team;
- Right to Erasure — you may request deletion of your account and personal data, subject to any applicable legal retention obligations;
- Right to Object — you may object to the processing of your data for certain purposes that are not legally mandatory;
- Data Portability Right — you may request your account information in a portable, transferable format.
Changes to This Policy
3600 reserves the right to update this Privacy Policy at any time. Users will be notified of any material changes via an in-platform notice or email. Continued use of the 3600 platform after amendments take effect will be considered acceptance of the updated policy.
For any questions regarding this Privacy Policy, data access requests, or privacy complaints, please contact our team. You may also refer to our FAQ page for an immediate response.
Email: [email protected]
Your Data Protected, Your Experience Guaranteed
The security of your personal information is 3600's top priority. Register your account with confidence and enjoy an entertainment platform built on privacy and the trust of Malaysian users.
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